Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Public Affairs Office

Mission

To communicate and manage timely and accurate information exchange with beneficiaries and the Oak Harbor community in order to educate and inform publics about Naval Health Clinic Oak Harbor's healthcare services, technology, staff, accomplishments and contributions to Navy medicine, the fleet and the nation.

If you are requesting information/medical records regarding a mutual patient, please contact NHCOH Medical Records at the following numbers:

  • Med Records Phone – 360 257-9526
  • Medical Records Fax – 360 257-9532
  • Family Medicine Clinic – 360 257-9861

Contact Us

Hours 

Monday - Friday: 7:30 a.m. - 4:00 p.m.
*Closed on weekends and all federal holidays*

Phone

(360) 257-9554

Email: usn.whidbey-island.navhosporharwa.list.pao@health.mil 
Don't forget to keep your family's information up to date in DEERS!