Pharmacy
Eligibility Requirements:
* When presenting for service of any kind at the pharmacy you must show a valid military ID card for the patient.
When picking up prescription medications for anyone other than yourself you must:
- Have the patient's I.D. card for patients ages 10 and up. (A photocopy of the I.D. is authorized to show proof of eligibility, not for base access)
- For children younger than 10 years of age, you must show an eligible family member or patient’s agent I.D. card at the time of pick-up.
Getting a New Civilian Prescription Filled:
Electronic prescribing (e-RX) to the DoD Oak Harbor Pharmacy is the preferred method for providers to prescribe.
- Hard copy prescriptions must be presented in person. Controlled substance prescriptions must have a live (wet) signature.
- Electronic prescriptions can be activated using the following methods.
- Activate remotely with Q-Anywhere (recommended)
- Activate in person
- Activate by speaking to a Pharmacy staff member with a phone call
Q-Anywhere:
Activate Your New Electronic Prescriptions or Doctor Called in Refills (renewals) with Q-Anywhere.
- Use your cell phone to text the words ‘Get in line’ to 1-833-564-3544, or use the QR-code, or use the Q-Anywhere link to start the process. Follow the provided directions to select the pharmacy, add the patient(s) DoD ID #, and select the pickup location. Please ensure to include information about what you want us to fill (Name of Medication) or description (i.e.: blood pressure medication).
- Q-Anywhere applies to NEW prescriptions or RENEWAL prescriptions entered electronically. Q-Anywhere does not apply to refills or written prescriptions. This is for electronically submitted prescriptions ONLY; written prescriptions will not work for Q-Anywhere.
- NHCOH Pharmacy Pickup Options for Q-Anywhere:
- Pharmacy Lobby- we handle your ticket like you’re waiting.
- ScriptCenter - If you are not registered with ScriptCenter, your ticket will be handled as a Lobby ticket. Please register with ScriptCenter at your earliest convenience.
- The three methods to access Q-Anywhere are:
Prescription Requirements:
Prescriptions must be written in ink or type written and must show the following:
- Patient’s full name on all prescriptions and an address if it is a controlled prescription.
- Date the prescription was written.
- Patient’s age or date of birth.
- Full name of drug, form of drug, dosage size or strength, and quantity to be dispensed. (An FDA approved generic substitute may be dispensed for the brand name drug in accordance with state and federal law. Please be aware that we cannot increase the quantity of prescriptions. Erasures or interlineations on prescriptions for prohibited unless initialed by the prescriber.)
- Complete directions for the patient. ("Take as directed" is not considered adequate instruction and must be avoided.)
- Legible signature of the prescriber. The prescriber’s name, stamped, typed, or hand printed on the prescription, and signature.
- Number of refills authorized.
- The prescriber’s DEA Number if writing for a controlled or narcotic medication.
Prescription Time Limits:
- Non-controlled prescriptions - Must be filled within 1 year of the date originally written. These prescriptions may be refilled, if authorized by the prescriber for up to 12 months from the date originally written.
- Controlled substance prescriptions
- Classified as a DEA Schedule II must be filled within 60 days from the original written date or the specified fill date by the provider. These prescriptions cannot be refilled.
- Classified as a DEA Schedule III, IV or V must be filled within 180 days of the date originally written. These prescriptions may be refilled if authorized by the prescriber, for up to 6 months after the date written.
Refill & Renewal… What’s the difference?:
Refill:
- A REFILL applies to prescriptions that can be refilled by the pharmacy WITHOUT contacting the prescriber. For example, a prescription for ibuprofen with three refills can be requested by the patient three times or until the prescription expires (usually after one year).
- How do I request a REFILL?
- How long does it take? 48 hours or 2 business days. (Same day refills are NOT available except in extreme situations.)
Renewal:
- A RENEWAL applies to prescriptions that a patient uses for chronic illnesses and there are NO refills left. In this case, a renewal request must be sent to the prescribing provider for evaluation.
- RENEWALS can be requested through the MHS GENESIS Patient Portal!!
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including costs
Links of Interest: **
** The appearance of external hyperlinks does not constitute endorsement by the United States Department of Defense, the United States Department of the Navy, and Naval Health Clinic Oak Harbor of the linked web sites, or the information, products, or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare, and Recreation sites, the United States Department of Defense, the United States Department of the Navy and Naval Health Clinic Oak Harbor does not exercise any editorial control over the information you may find at these locations. These links are provided consistent with the stated purpose of this Department of Defense web site.