Flight Medicine

Appointments: (Clinic and Virtual)

Please do not bring anyone into the clinic that you suspect may have chicken pox, measles, COVID-19 or other communicable disease. Call ahead to clinic so they may prepare for the patient and give directions on where to arrive. If you have any of the following symptoms, please call the booking clerk’s office at 360-257-9400:

• Cough
• Congestion
• Fever
• Sore throat
• Loss of taste or smell

To book an appointment, please call IRMAC at 800 404-4506. You can also book appointments through the booking clerk’s office at ext. 9400 or through the MHS Genesis Patient Portal.

MHS GENESIS Patient Portal: https://patientportal.mhsgenesis.health.mil/

Advice for achieving the best benefit from a medical appointment includes:

• Let your provider know if you need any special accommodations, or need additional appointment time for your visit.
• Bring a list of questions or concerns.
• Ask specialist providers to send reports to your primary care doctor.
• Bring a list of any medicines, vitamins, or remedies you use.
• Ask for educational material on your conditions.
• Ask when you are to return for your next visit.
• Provide feedback to your doctor about your visit.
• Update your provider about any care you have received outside of the MTF.
• Ask us about our Behavioral Health Integrated Program.

Scope of Care:

The Aviation Medicine department provides care for TRICARE Prime active duty service members of NAS Whidbey Island attached to operational commands.

Services Offered:

• Acute care
• Physical exams
• Pap tests
• Chronic disease management
• Preventive health care
• Behavioral health care/consultation
• Case management
• Flight physicals and preliminary screening
• Flight deck screening
• Medical records management
• Virtual respiratory illness triage with a registered nurse

Additional Clinic Information:

• Language interpreter services are available. Please inform the clinic staff of any language, cultural or communication needs.
• MHS GENESIS Patient Portal is a secure email system that allows you to email your Provider/Team for advice, request a non-urgent appointment, request renewal of medications or referrals, receive lab/test results and receive health care reminders from your team. Sign up at: https://patientportal.mhsgenesis.health.mil/.
• Please arrive with your Common Access Card (CAC) so you may be properly checked in for your appointment.

Links of Interest: **

Medical Resources to Manage Your Chronic Conditions:

• American Diabetes Association – Home page.
• WebMD – Better information, Better health.
• Asthma – American Lung Associations - Fighting for Air.
• Mental Health America – Dedicated to helping all people live mentally healthier lives.

Medical Resources to Help You Eat Healthy:

• MyPyramid.Org
• ChooseMyPlate.gov
• EatRight.org
• http://www.eatright.org/

Other Helpful Links:

• familydoctor.org - Health information for the whole family.
• ePHA Website
• HealthyChildren.org – Trusted healthcare information endorsed by the American Academy of Pediatrics.
• How to Transition from Pediatric to Adult Health Care – Transitioning from childhood to adulthood is exciting and challenging—both as a young person and as a parent of a young person. Preparing for health care transition often receives less attention than preparing for other transitions in school, work, relationships, and independent living.
• Aviation Medicine Clinic Interactive Customer Evaluation– Patients are invited to take our online customer services survey every time you visit our facility, especially if you see a difference in the care you receive, whether positive or negative. This is the only way that we have of getting feedback from our Family Practice patients to try and make a positive and lasting impression of our facility and most importantly your healthcare treatment.
• Uniform Business Office – Questions concerning insurance.