Getting Care

Referrals & Appointments

Book Appointments Online:

Visit Online: MHS Patient Portal

Appointment Timeframes:

Acute Appointment (ACUTE): Same Day
Procedure (PROC): 28 days or provider designated duration
Future (FTR): 7 days or provider designated duration

How To Do A Rx Medication Renewal:

Call your Medical Home Team and provide name of medications and dosage along with your name, sponsor's last 4 SSN and a good contact number in case there are any questions. Once you place your request, allow at least 24 hours and call (360) 257-9707 to check the status of your refill.
Refills - See the NCOCH Pharmacy Page: NHCOH Pharmacy Page

How To Obtain Results:

Visit Online: MHS Patient Portal

How To Enroll On TriWest Healthcare Alliance

You can click the following link to start your enrollment process: TriWest Healthcare Alliance.

How To Communicate With My Team Provider

Call (360) 257-9501 or go to the clinic website for specific clinic information. You can also communicate with your provider using MHS Patient Portal.

How To Cancel Appointment

Please call PIRMAC at least 24 hours prior to cancel your appointment.
Pacific Integrated Referral Management and Appointing Center (PIRMAC): 1-800-404-4506

How To Schedule An Appointment By Phone

Pacific Integrated Referral Management and Appointing Center (PIRMAC): 1-800-404-4506
Monday - Friday: 6:00 a.m. - 8:00 p.m. (0600-2000)
Weekends: 7:00 a.m. - 5:00 p.m. (0700-1500)
Closed Federal Holidays

MHS Nurse Advice Line

NURSE ADVICE LINE (NAL): 1-800-874-2273, Option: 1
MHS Nurse Advice Line Beneficiary Portal
MHS Nurse Advice Line

Contact Us

NHCOH Referral Management Center

Phone: 360-257-9571
Fax: 877-883-9591

Pacific Integrated Referral Management and Appointing Center (PIRMAC)

Phone: 800-404-4506
Mon - Fri: 6:00 a.m. - 8:00 p.m.
Weekends: 7:00 a.m. - 5:00 p.m.
Closed on Federal Holidays
The Next Steps for Your Specialty Referral...
Don't forget to keep your family's information up-to-date in DEERS.