Referrals & Appointments
Book Appointments Online
Visit Online:
MHS Patient Portal
Appointment Timeframes
Acute Appointment (ACUTE): Same Day
Procedure (PROC): 28 days or provider designated duration
Future (FTR): 7 days or provider designated duration
How To Do A Rx Medication Renewal
Call your Medical Home Team and provide name of medications and dosage along with your name, sponsor's last 4 SSN and a good contact number in case there are any questions. Once you place your request, allow at least 24 hours and call (360) 257-9707 to check the status of your refill.
Refills - See the NCOCH Pharmacy Page:
NHCOH Pharmacy Page
How To Obtain Results
Visit Online: MHS Patient Portal
How To Enroll On TriWest Healthcare Alliance
You can click the following link to start your enrollment process:
TriWest Healthcare Alliance.
How To Communicate With My Team Provider
Call (360) 257-9501 or go to the clinic website for specific clinic information. You can also communicate with your provider using
MHS Patient Portal.
How To Cancel Appointment
Please call PIRMAC at least 24 hours prior to cancel your appointment.
Pacific Integrated Referral Management and Appointing Center (PIRMAC): 1-800-404-4506
How To Schedule An Appointment By Phone
Pacific Integrated Referral Management and Appointing Center (PIRMAC): 1-800-404-4506
Monday - Friday: 6 a.m. to 8 p.m. (0600-2000)
Weekends: 7 a.m. to 5 p.m. (0700-1500)
Closed Federal Holidays
Finding TRICARE Resources
Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.
Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.
MHS Nurse Advice Line
NURSE ADVICE LINE (NAL): 1-800-874-2273, Option: 1
MHS Nurse Advice Line Beneficiary Portal
MHS Nurse Advice Line