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There are emergency procedures in place in multiple states due to extreme weather. Learn More About Emergency Procedures Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About the Referral Approval Waiver Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.
Q: Do I have to fast prior to my Physical Health Assessment (PHA)? A: Yes, you need to fast for 12 hours prior to your PHA.
Q: Can I report to my PHA wearing my contact lenses? A: No, you must not wear contact lenses. Be sure to bring your glasses to your PHA visit.
Q: What is the uniform of the day for PHAs? A: You may wear your official “Navy PT” gear (yellow/Blue authorized gear) or the uniform of the day to your PHA.
Q: Where are PHAs conducted? A: PHAs are conducted in the west wing of the 1st Deck, Building 2527 (Mt. Olympus). This is the large white building directly across the parking lot from the Dental entrance.
Q: Can I get my lab results from the Laboratory? A: No. The laboratory staff is not able to give out results or check to see if lab results are in the computer. Please contact your Primary Care Provider (PCP) or Team Nurse to obtain the results of your lab tests or allow enough time to pass so that you may review them in your MHS GENESIS Patient Portal.
Q: How do I get Lab tests done? A: If you have concerns about your health, discuss those concerns with your PCP. At the time of the visit, if your PCP feels your health concerns could be addressed with lab draws, the PCP will order the tests. Be sure to ask if you are required to fast prior to having your blood drawn.
Q: Is there a walk-in clinic for Mental Health? A: Mental Health is an appointment based clinic located in the west wing of the 3rd Deck, Building 2527 (Mt. Olympus). This is the large white building directly across the parking lot from the Dental entrance. The Mental Health Department does offer several group sessions, Men’s and Women’s sessions, Sexual Assault PTSD, Deployment PTSD, and Cognitive Behavior Therapy. Call (360) 257-9484 for the schedule or to enroll in the group session.
Q: Where do I go if there is a Mental Health emergency? A: If during normal working hours and the patient is already an established patient in Mental Health, report directly to the Mental Health Clinic. If not an established patient in Mental Health, report to the appropriate Medical Home Port clinic and see your Primary Care Provider. If after hours, report to the nearest Emergency Department.
Q: Can I make an appointment? A: Occupational Health appointments for NASWI Active Duty and Civil Service employees are scheduled by the command safety representative. If the patient has received a referral and needs to schedule an appointment, call 257-9925.
Q: Can family members and retired beneficiaries be seen or receive their glasses/contacts at NHCOH? A: No. Only Active Duty can utilize NHCOH Optometry services. There are several Network providers in the Oak Harbor area that can order and adjust your glasses.
Q: Why do we have to be in Navy PT gear? A: In the past, many patients presented to the Physical Therapy department wearing inappropriate clothing. To avoid any delay in care, NHCOH established a policy that all patients reporting for physical therapy will wear the official Navy issued physical training (PT) uniform.
Q: Where is SARP located? A: We are located on the west wing of the 2nd Deck, Building 2527 (Mt. Olympus). This is the large white building directly across the parking lot from the Dental entrance.